marjaerwin: (Default)
https://www.washingtonpost.com/news/dr-gridlock/wp/2017/05/23/will-air-fresheners-make-metro-great-again/

Do they still have signs claiming “Metro is Accessible”?

I can’t use the system because it’s inaccessible, and this will make it even worse, this will make it as inaccessible as Hell.

Depending on the ingredients, perfume can cause blinding tears, sneezing, asthma attacks, migraines, and blisters on contact. Of course, not everyone’s allergic to every perfume, but it’d be rude for me to wear one containing, for example, urushiol around people who are allergic to it, it would be rude for other people to wear one containing any allergen around people allergic to it, and it is reckless and discriminatory to fill subway cars with it.

Metro is a government agency. It's supposed to follow the Equal Protection Clause and the Americans with Disabilities Act. This policy would violate both.
marjaerwin: (Default)
I am struggling with aftereffects of what may be lysol-fume exposure. It won’t kill me, but with my allergies and intolerances, it hurts like hell. I can’t use phones due to hyperacusis and other sensory processing issues, as well as loud construction noise.

I used the contact address on their web site.

It isn’t an emergency contact option, but I thought it might help me find emergency contact info.

The only emergency contact options are (a) to use their various hotline numbers, if you can use phones; (b) to use their various tty numbers, if you can register; in the States this requires being able to use phones and provide documentation that you can’t use phones, in typical catch-22; (c) to use 911, if you can use phones; or (d) to contact your doctor, if you can do that in an emergency and if you don’t need to use a phone to do that.
marjaerwin: (Default)
I have proprioceptive issues, so it's hard to use touchscreens without triggering unwanted gestures. And zooming animation can trigger unwanted migraines. I can't use phones, but touchscreens are also common among tablets, e-readers, and even pharmacy checkouts.

I have tried using the Ipega 9023 as an external controller for certain tablets. It doesn't work as an accessibility tool. I have to start the device and use the touchscreen to establish the bluetooth connection to the controller. And it's very hard to establish any working connection.

I think, for external controllers to become a solution, they will need physical connections to the devices, rather than unreliable bluetooth connections, they will need to work while loading, rather than after loading and using the touchscreen to establish a connection, and they will need to be able to work for all functions. A couple extra ports for accessibility tools would help. I also think operating systems should stop hammering their users with animation. Android has dev tools to disable animation, but they don't actually disable animation.
marjaerwin: (Default)
I have sensory processing disorder, coordination issues, chronic migraines, and rsi. I have yet to find a remotely accessible web browser.

Links: ? Site is relatively clear, but installation instructions are intimidating.

Safari: D. Few accessibility extensions. Requires users to toggle cookie and Javascript settings.

Firefox: D. Intense flashing everywhere. More accessibility extensions, but none block built-in flashing. Allows users to whitelist cookies. Requires users to toggle Javascript settings.

Opera: F. Intense zooming everywhere. Kill it with fire.

Vivaldi: F. Intense zooming everywhere. Kill it with fire.

Slepinir: F. Intense zooming everywhere. Kill it with fire.

Chrome: I. Intense animation on website. Cannot use website without Javascript. Cannot use website with Javascript, because animation.

Lynx: I. Unreadable website.
marjaerwin: (Default)
I've been using Tumblr, but it's really painfully inaccessible, and requires Javascript, and special video-blockers, and so on.

It's good that things are rebloggable, but that's about all that's good about it.

I'm unable to use Skype at this point.

I'm sick - in pain - and naseous - of the way internet standards and web browsers enable so many painful features without including corresponding accessibility tools to block those features.

A pox on tooltips, animation, zooming, sheering, javascript which enables these, flashing menus, google pain, firefox, safari, opera, vivaldi, sleipnir, and the rest.
marjaerwin: (Default)
I have a lot of trouble with inaccessible hardware, inaccessible software, etc. when using the computer.

I have sensory issues, chronic migraines, coordination issues, rsi, and other issues.

Can anyone suggest useful resources, fora, etc.?

I have tried help fora, without success. I have tried disability-development fora, but they are usually aimed at programmers, at web designers, etc. rather than at users just trying to make do.

I can’t type without seeing where I’m typing, and I have trouble with multi-fingered and two-handed tasks. Also, I can’t use ergonomic advice based on the idea that everyone can and should be two-handed touch typists. I can’t use certain grips. I can’t use scrollwheels or trackballs. I have trouble with touch devices, and have to be able to disable tapping and gestures to avoid accidentally triggering them.

I have trouble with speech-to-text, because of accent differences, and because I use a lot of text tables.

I have trouble with bright lights, flashing lights, many animated images, all zooming images, and sheering images, among others.

I currently use OS X on a Mac. I previously used Ubuntu Classic on a Windows machine, but I had a lot of driver trouble, and repository issues, and the keyboard broke. Unfortunately, OS X does not have options to remove animation from the system prefs - I have to stick something in front of the screen to change certain system prefs, or to widen scrollbars, or to keep cursors from flashing.
marjaerwin: (Default)
I have sensory issues, chronic migraines, coordination issues, and other health issues. Strobe lights, turn signals, and other flashing lights are painful, and often dazzle me, disorient me, or trigger my migraines. I can’t use phones, and I haven't been able to register for relay services, there are identification barriers, so I need to be able to use the web to schedule things, to contact doctors, etc.

I use a Mac, because I had nasty hardware accessibility and driver issues using Linux on Windows-oriented machines. I keep triggering my migraines when trying new browsers. So far I've tried Safari, Firefox, Safari again, Sleipnir, Opera, and Vivaldi.

I think Links [not Lynx!] might be worth trying, but I am not sure how to install it. I think I would need to compile everything.

I’ve been using Firefox because:

(a) It allows me to whitelist cookies from specific sites, so it doesn’t require me to turn the damn things on and off all the time, unless I’m trying to use Google or some other broken site which requires third-party cookies, those still require me to turn the damn things on and off all the time.

(b) It has a number of accessibility extensions to block gifs, block specific kinds of pain/animation, and, if need be, block javascript.

I’m having trouble because:

(a) It doesn’t have enough accessibility extensions to block enough kinds of pain/animation.

(b) FLASHING MENUS!!!

(c ) And other broken menus.
marjaerwin: (Default)
I've been trying to register for My Sprint Relay, because I have sensory issues, including hyperacusis, and I can't make phone calls.

Once I complete the first part of registration, I get an email which, after some identifying info, states:

Sprint Relay Customer Service has received your registration request. To complete the FCC required verification process, please contact Sprint Relay Customer Service through www.sprintip.com and click on the link "Need Help? Call Customer Service" or contact 800-676-3777. A representative will be available Monday-Friday from 6 AM - 11 PM CT.

Thank you


If I click the "Need Help? Call Customer Service" link, I get an email, but each time I write to that email, I get something to the effect of:

Hello [name],

To complete the FCC required verification process, please contact Sprint Relay customer service through www.sprintip.com and click on the link "Need Help/" Call Customer service or contact 800-676-3777. A representative will be available Monday-Friday from 6am-11pm CT.

Thank you


Finally getting somewhere, but not any closer to registration:

Do you have access to a TTY or to a Video Phone? If so, you can contact us through the relay operator at 1-800-676-3777


P.S. Okay, there was also a chat option, which was hard to find because of my browser settings.

I got through on chat, and they require a drivers licence and a utility bill. I have sensory processing disorder so can’t drive, can’t bike, can’t ride the bus, and can barely cross the street because of the strobe lights everywhere. And can’t get through the bureaucracy because of the strobe lights there. Frak ableist Fcc requirements.
marjaerwin: (Default)
I was writing to oppose the Rubio amendment, which would require the administration to keep nuclear missiles on hair-trigger alert, which is playing Russian roulette with the whole world.

US Senator [name withheld] requires that you provide this additional information [a phone number] in order to communicate via email. If you are having difficulty providing this information, you should contact US Senator [name withheld] office at (202) [number withheld] or [number withheld].


I am disabled and rarely able to use the phone.

This input must be a 10-digit telephone number. If you are having difficulty providing this information, you should contact US Senator [name withheld] office at (202) [number withheld] or [number withheld].


I am disabled and rarely able to use the phone.

This input must be a 10-digit telephone number. If you are having difficulty providing this information, you should contact US Senator [name withheld] office at (202) [number withheld] or [number withheld].


I am disabled and rarely able to use the phone.
marjaerwin: (Default)
Medical facilities are some of the worst, least accessible, places there are. Medical facilities tend to be full of Lysol fumes, which I'm allergic to, tend to be lit by strobing flourescent lights, tend to have ear-splitting beeps everywhere, tend to have tvs blaring, tend to have security guards who harass patients, etc...
marjaerwin: (Default)
I don't know how common sensory issues are. I can see how common bad design which worsens sensory issues can be.

For example, backup beepers, sirens, and flashing lights are often used as warning signals. But they can inflict incapacitating pain. For another example, grocery stores often use machines that go beep, bright strobing flourescent lights, and scented detergents. And web sites often use autoplay.

Why? Why on earth? Why?

I currently use Firefox. I have used various settings and add-ons to disable autoplay and disable animations. But. they. don't. work. For some reason, Firefox's accessibility settings do not work in Firefox any more. And Mozilla's own site uses autoplay on some pages.

What is going on here?

P.S. It turns out that the latest painsource was a flash video. Between Firefox 34 breaking several add-ons, Firefox 34 breaking the Flash plug-in, and the new Flash plug-in breaking other add-ons, I had to find a new add-on to block Flash again. An ugly solution. Why can't Firefox just block all animation/video by default and include toggles to run any of that if you want to?

P.P.S. Obviously it's not the worst accessibility issue. But it is one of those insulting accessibility issues where people have gone out of their way to make things less accessible for no discernable reason.
marjaerwin: (Default)
As I’ve mentioned, I’m clumsy, and I’m suffering from hand and arm injuries. I’ve ordered a new computer which should be a bit more accessible than my old one, and shouldn’t fall apart. I’m sometimes going to hook up a seperate keyboard and mouse because that usually offers better ergonomics than using a built-in keyboard and touchpad. But there’s one big problem: scrolling.

I’m too clumsy to be able to click on narrow scrollbars. I’ve messed about with Linux fixes for wider scrollbars. I’m annoyed that it can be so hard to set up wider scrollbars. I’d like to be able to scroll up and down, and possibly also side to side, without having to click on any scrollbars though.

At this point, the usual fixes are touchpad gestures, which are hard on clumsy people, and scroll wheels, which are hard on bio-organic people with pain and weak bio-organic tendons.

I’m wondering if anyone can suggest a good ergonomic mouse that is comfortable, that allows decent point control for clumsy people, and that allows scrolling without using pain wheels. Any ideas?
marjaerwin: (Default)
Cross-posted from Tumblr: http://ananiujitha.tumblr.com/post/81514629549/a-few-ideas-to-make-computers-more-accessible-for

1. Ergonomics matter.

2. Anything should be accessible using either mouse, touchpad, or keyboard. Nothing should require two-handed keyboard use, or excessive stretching during one-handed keyboard use. Nothing should require tapping, gestures, or exceptional coordination during touchpad use, because users slip. Nothing schould require painful scrollwheels. Therefore:

3. Whenever input requires coordination, either make everything bigger and easier-to-use, or break complicated maneuvers into simpler ones, or allow typed input instead of coordination based input. For example:

3A. You should be able to use bigger buttons and wider scrollbars.

3B. You should be able to break complex multi-layered menus, which collapse if users slip, into multiple smaller menus, or you can allow users to open the menu into its own window.

3C. You should be able to supplement sliders and other tools requiring precise inputs, with typed alternatives to slider control. Users may face issues with LibreOffice, YouTube, and power management settings, among others.

3D. If these are a challenge to programmers, the idea is to make these less of a challenge to ordinary disabled users.

4. From personal experience, I’ve found Gnome 2 and MacOS relatively accessible, with certain fixes [although MacOS scrollbars are too narrow], and Unity, Xfce, Kde, and Windows relatively inaccessible for various reasons. I find it very helpful to be able to use the Gnome 2 top panel to open stuff and the Gnome 2 bottom panel to switch between stuff. I also find it helpful to have all the menus in the top panel, and to have open finder windows persist from one login to the next. I find it very unhelpful to have to navigate through various multi-layered menus, based in one corner of the screen, to reach anything.

4A. I am currently using a Mint live usb to try to see if I can configure similar panels. I have been able to set up a top panel, with three menus, instead of one oversided menu in Mate; it requires installing an extra applet in Cinnamon. I have not yet been able to set up Gnome 2 style functionality for the bottom panel. I have not yet found a way to specify the panels in each medu, left to right, without the clumsy and clumsy-inacessible need to manualy slide items to their places on the panel, in Mate. No good, that.
marjaerwin: (Default)
I will run out of estrogen this week. The endo won’t renew the prescription without a new appointment. The clinic screwed up my last appointment. I went through hours of pain on the bus and in the waiting room to find out they had cancelled my appointment while I was waiting there for my appointment. I don’t have the mental energy to try again, and will have even less energy when my estrogen runs out. I can’t deal with the hours of pain and I can’t be sure that they won’t cancel my appointment again.

If we as trans people had better access to health care, this wouldn’t be so hard.

If we as autistic people had better access to health care and public accommodations, this wouldn’t be so hard.

If you consider yourself a cis or neurotypical ally, ask yourself and us how innaccessible such things are, and ask yourself and us what you can do to change things.
marjaerwin: (Default)
My arm injuries are getting worse.

I’m planning to get a new desktop computer with better ergonomics and install either Mint with Mate or another accessible version of Linux on it. Obviously it’s hard to test Linux compatibility and accessibility in store.

I am clumsy, and often hit the wrong key, or select the wrong item from a menu, or miss the button or link I’m trying to select. I can type with my right hand, but am too clumsy to type with my left hand, let alone both at once. I am sensitive to bright lights and high-pitched noises. My previous computer, before I traded it for this one, was a Toshiba. It had a painfully bright screen, and high-pitched processor noise. I tried using it at the minimum screen brightness, with a piece of paper in front of the screen, and wearing sunglasses, but it was still painfully bright. I also took it in for repairs for the noise, and eventually sent it in for factory refurb, but it came back with the same noise.
marjaerwin: (Default)
I went to the doctor's office for an appointment yesterday. I left at 11:00 and arrived at 1:00 and immediately checked in. I waited, and had a panic attack, and saw public benefits, and sorted that out. I waited some more, and had a worsening cycle of panic attacks and exhaustion, and watched my appointment time arrive, and pass, and finally, after it had passed by half an hour, and I felt like my body was burning up, and I wanted some way to escape the pain, I asked if they were having delays at 3:00 and the guy there asked me about my appointment info and told me that because it was more than 15 minutes after my appointment, I was too late and had missed my appointment. I explained that I had checked in two hours ago, and had waited there, right in front of him, as my appointment time passed. And he suggested that I could reschedule for today, and I'm past coping for the rest of the week. I can't deal with this.

I probably ought to contact the patient advocate, but I am out of spoons for the week.

I am sensory defensive, and autistic, and really have a hard time with constant noise, bright lights, and figuring out bureaucracy. I mean... I checked in, I would think that meant I had checked in, but apparently, they decided it didn't, I needed to check in again, and they say they told me, but there was a lot of noise and I didn't hear what they say they said. I nodded at something - too stressed to smile and nod - but I had no idea it was that.
marjaerwin: (Default)
cross-posted from my tumblr: http://ananiujitha.tumblr.com/post/44083969797/tumblr-accessibility-matters

I try to right-click on a link. but that's not actually a link. no the link is five mm below the obvious link location.

I try to click on a post so I can read it later, and finish checking my damn dashboard now. But it doesn't let me go to the post, I have to go to the blog the post comes from, and then scroll down.

I try to create a new post, but if I hit the wrong post type at the beginning I have to do everything over.

I try to respond to someone else's post, but have to hit an extra button to change it from link to plain old text, almost every single time. ow. and sometimes if I want to add a note at the beginning, I have to be careful it doesn't delete the original poster's name for no reason, and force me to start all over again, again. I add a paragraph break in a longer reply at the bottom, and tumblr jumps to the top.

I mistype a tag and accidentally delete all my tags trying to retype that one.

I try to add a trigger warning to a title, and sometimes it just won't let me.

Some blog themes make it unnecessarily hard to select specific posts.

Some blog themes have an immense picture covering the left 3/4 of the window, and the text in the right 1/8 and stretching off. I scroll right to reach the text [an extra pain] and the picture scroll right too so now there is an immense picture covering the left 3/4 of the window, and text covering the right 1/2, and overlapping the picture so it's still unreadable.

Sometimes tumblr radar shows animated gifs that make me head hurt.

Sometimes tumblr radar shows ads for companies that make me sick.

Another poster suggested xkit to make tumblr more accessible. Unfortunately, the xkit site is even less accessible.

Some users have eye or ear problems. Others have hand or arm problems. Others are sensory defensive. Others are epileptic. Many users may have problems with accessibility in Tumblr as it is now.
marjaerwin: (Default)
Right now I’m using an unsupported version of Ubuntu and Gnome 2. I’m considering Linux Mint Debian Edition and Mate.

Right now I can use the keyboard, touchpad, mouse, and joystick. I have a buggy touchpad and it’s very important to be able to install the needed patches and be able to disable tapping. If I can’t disable tapping, then nothing works and everything goes haywire. I would prefer to be able to use a joystick, since it doesn’t require the same arm-twisting, but it doesn’t offer enough point control. I cannot use a scrollwheel or a trackball or the like. Cannot.

I’m not exactly satisfied with Gnome 2. It’s a strain on my arms and hands. I need wider scrollbars and bigger on-screen buttons so I can use the scrollbars and buttons, and I need more smaller menus so I can use them menus without the submenus collapsing. But it’s the best I’ve seen so far.

I’ve tried Unity.

I’ve tried Xfce. Unfortunately, it doesn’t support touchpad settings.

I’ve tried KDE. Unfortunately, it doesn’t support touchpad settings, and it keeps resetting the screen to maximum brightness which makes my eyes bleed.

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